CUSTOMER SERVICE REPRESENTATIVE:
Highline Water District (Kent, WA) is recruiting for a full-time position.
DOQ with great benefits.
Entry level and experienced individuals are encouraged to apply.
More details are available on our website.
First review February 21, 2025. Position open until it is filled.
The District has an opportunity for a Customer Service Representative in our Customer Service Department.
Position placement and pay step is dependent on qualifications and experience
Customer Service Rep. $30.99 to $40.28 per hour
Incumbents in the Customer Service position would provide outstanding customer service to internal and external customers at the front desk, over the phone, and through
other electronic means. They are also expected to support staff with utility billing and collection duties.
Essential Duties and Responsibilities
• Respond to all customer inquiries in a timely
and courteous manner
• Process utility billing
• Process daily cash receipts.
• Assist in the collections of past due accounts.
• Prepare disconnect orders
• Create and process past due and disconnect
warning letters.
• Prepare final utility bills
• Other duties as assigned
Why Work for Highline?
Highline Water District offers an outstanding career with excellent benefits, amidst a positive, supportive workplace. We value our employees as individuals, we emphasize positive team philosophy, and support our staff with ongoing education, employee assistance programs, proper tools and technology, and a safe working environment.
Employee Benefits
• Washington State PERS Retirement Plan
• Paid vacation (varies on years of service), sick leave (12
days/year), and a sick leave buyback program
• 13 paid holidays (including floating birthday holiday)
• Voluntary employees benefit association (VEBA)
• Employer paid PEBB medical, dental, and vision
insurance (full family) (or equivalent VEBA contribution
if opting out of healthcare)
• 457 deferred compensation programs
• Curalinc/Wellsprings employee assistance program
• Employer paid state certification(s), renewal, and
education assistance and reimbursement programs
• Employer paid basic life and LTD disability insurance
• See District website for listing of District benefits
Come apply and join a great team!
VISIT THE WEBSITE FOR MORE DETAILS
Submit Application, Cover Letter, and Resume to:
hr@highlinewater.org