JBLM Phone Directory
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Addiction Medicine Intensive Outpatient Program (AMIOP)
Serving Active Duty personnel - The Addictions Medicine Intensive Outpatient Program (AMIOP) provides intensive outpatient drug and alcohol services to active duty service members struggling with addiction.
Phone: (253) 968-0002Anger Management Classes
Family Advocacy Program (FAP) offers Family Anger Control Training; Dealing with anger and stress for men, women and teens.
Phone: (253) 967-5901Armed Forces Continuing Education System
Located at the David L. Stone Education Center, we provide quality education programs and services to the service members, families, civilians, retirees and veterans of the Joint Base Lewis-McChord community. Services offered include advising, testing, language testing, GoArmyEd and college support, TA and VA benefits assistance and employment opportunities. To make an appointment visit https://stone_education.timetap.com/
Phone: (253) 967-7174Armed Services Blood Donor Center - Blood Donation
Armed Services Blood Bank Center is a tri-service organization that supports the blood requirements for four military hospitals. Phone Numbers: Main: (253) 968-1850 Platelet Donations: (253) 968-1907 Donor Recruiter: (253) 968-1903
Phone: (253) 968-1850; (253) 968-1860Army Emergency Relief (AER) - Financial Assistance
Army Emergency Relief (AER) is a non-profit organization that is dedicated to “Helping the Army Take Care of its Own”. AER provides financial assistance to Soldiers - active and retired, their family members, surviving spouses, and orphans who are experiencing a financial hardship. Army Reserve, National Guard, and their Family members are eligible when on continuous active duty under Title 10 orders for at least 30 consecutive days. Assistance is provided in the form of no-interest loans, grants, or a combination of both based on financial circumstances. To make an appointment visit https://jblmfrp.timetap.com/#/
Phone: (253) 967-9852, Emergencies after hours call the American Red Cross (877) 272-7337Army Pregnancy Postpartum Physical Training (P3T) Exercise Sessions
Pregnancy and Postpartum Physical Training (P3T) exercise sessions assist Soldiers in maintaining optimal fitness during pregnancy and improving readiness postpartum, to return a fit Soldier back to unit PRT after maternity leave and the postpartum period. Program run in accordance with current Operation Order.
Phone: 253-477-1719B
Base Housing
Liberty Military Housing has renovated over 3100 existing homes, designed and built over 1400 new homes, and 5 community centers for the families of Joint Base Lewis-McChord to use for special events. Living in Liberty Military Housing brings many benefits. Did you know that the BAH you pay covers more than just your rent? It also covers all of the following: routine maintenance, on-call emergency maintenance, average utilities, trash, and recycling. Liberty Military Housing looks forward to assisting you in your relocation process and welcoming you home to Joint Base Lewis-McChord.
Phone: (253) 912-2112Behavioral Health - McChord Clinic
Counseling services for Airman from the 62nd Airlift Wing & McChord Field; Outpatient BH assessment and treatment.
Phone: (253) 982-3685Behavioral Health Home (BHH) - YUKON CLINIC
Counseling services for Soldiers from 7th ID HQ, 593rd ESC, 31st AD, 71st OD, 48th CH, 191st IN BDE, Madigan Troop BN; Outpatient BH assessment and treatment.
Phone: (253) 968-6442Behavorial Health for Children Ages 4-7
The Child and Family Behavioral Health Services (CAFBHS) serves children ages 4-7 with ADHD, Adjustment Disorder, Anxiety, Depression, Gender Dsyphoria, Opposition Defiant Disorder, Parent Child conflict and PTSD.
Phone: (253) 968-4843Better Opportunities for Single Soldiers (BOSS)
Better Opportunities for Single Service Members (BOSS): BOSS Bottom Line - Service members helping service members get away from the military mind set, let loose, and have a great time in and around the Washington area! Recreation, Community Engagement, Networking, Building Friendships, Traveling, Fun and More!
Phone: 253-967-5636Book Patch Childrens Library - Grandstaff Library, Lewis Main
Childrens books, internet access, free wireless, fax, copier, DVD/VCR, Audio, and Scanner.
Phone: (253) 967-5533Breastfeeding Classes and Training - MOM's Group
Your Madigan Team of Lactation Consultants for breastfeeding is here to serve you. Our dedicated staff of both in patient and outpatient providers, believe in a core system of care which encompasses the Ten Steps to Successful Breastfeeding.
Phone: 253-968-3044 Inpatient Lactation Services Message Line, See website below for other numbers.C
Casualty Assistance (Air Force) McChord
The mission of the Casualty Assistance Office is to provide assistance to the grieving families of deceased military personnel, active duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. Funeral preparation and counseling.
Phone: (253) 982-3821; For Military Funeral Honors call (253)982-2700Casualty Assistance (Army)
The mission of the Casualty Assistance Office is to provide assistance to the grieving families of deceased military personnel, active duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. Funeral preparation and counseling.
Phone: 253-966-5890; To report an Active Duty death, call (253) 380-7684 , number is 24/7. Child Abuse Prevention - Family Advacocy Program (FAP)
Education, (training and classes) and prevention of domestic violence and child abuse. The Family Advocacy Program is committed to strengthening the lives of Servicemembers and Families, and preventing and providing treatment for domestic violence and child abuse. 24/7 Safe Line: (253) 966-7233/SAFE (for Domestic Violence Victim Advocacy)
Phone: (253) 967-5901Child and Family Behavorial Health Services (CAFBHS)
The Child and Family Behavioral Health Services (CAFBHS) serves children, adolescent and adult beneficiaries to provide individual, family therapy as well as medication management. We provide behavioral health services for military children in local schools and serve dependents and retirees assigned to the following Patient Centered Medical homes: •Pediatrics •Family Medicine •Internal Medicine •McChord Family Medicine •Okubo Family Medicine •Madigan-Puyallup CBMH •South Sound CBMH •Winder Family Medicine
Phone: 253-968-4843 Option 5; 1-800-404-4506 (Appointment Center)Child Care Referrals - Fee Assistance
WA STATE DEPT OF SOCIAL & HEALTH SERVICES: Several state child care subsidy programs help eligible families with children pay child care costs. The most common is the Working Connections Child Care program which helps families who are working and have incomes at or below 200 percent of the federal poverty level. Other programs include the help for families who are homeless or seasonal workers, or through specific Department of Social and Health Services (DSHS) programs.
Phone: (855) 696-2934 and select Option 1 for Family Support Combat and Post Traumatic Stress Disorder
Your one stop for everything involving PTSD: Therapy, Counseling, Education and Medicine.
Phone: Information Line: 802-296-6300Commander's Risk Reduction Toolkit (CRRT)
The CRRT provides commanders near real-time insights into their Soldiers individual readiness using personnel data covering more than 40 factors and employing a series of algorithms developed from a predictive behavioral model. Training for Army Brigade Commanders and Command Sergeant Majors (CSMs), Battalion and Company Commanders and their principal NCOs (CSM/1SG) is completed through webinars provided by the Army Vantage Team once registered. ACCESS PROCEDURE: 1. Complete the HIPAA training in Joint Knowledge Online (JKO) 2. Or the training located at the following link https://cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pi/ 3. Be prepared with your Cyber Awareness Challenge Certificate and Personally Identifiable Information (PII) Certificate to upload during registration at https://vantage.army.mil Remember to use the Chrome Browser for all functions to work with your Common Access Card and Certificates.
Phone: (253) 967-4530Commissary - JBLM McChord Field
McChord Commissary: Groceries, beauty, personal hygiene, and household products for purchase.
Phone: Store Phone: (253) 982-3285/3425Commissary - JBLM Main
Lewis-Main Commissary: Groceries, beauty, personal hygiene, and household products for purchase
Phone: Store Phone: 253-967-3141Counseling - Military and Family Life Counselors (MFLC)
Services offered through the Military and Family Life Counseling Program are confidential, not reported to the command, and do not impact a service member’s security clearance. One-on-one, couple, or group — MFLCs can help you manage life challenges such as: Deployment adjustments Stress management Moving preparations and getting settled Relationship building A problem at work The grieving process following the death of a loved one or colleague Please note: duty to warn, suspected family maltreatment (domestic violence, child abuse or neglect), harm to self or others, and illegal activity are all exceptions to privacy. Typically, MFLCs do not address: Abuse Sucidial thoughts Other mental health issues requiring medication or long-term care If you're facing something which cannot be addressed by a counselor, you will receive a referral for medical counseling services in your community through a military treatment facility or TRICARE.
Phone: (253) 293-2223, (253) 363-6975 or for female counselor (253) 213-4038 Counseling (Faith Based); Family Counseling; Individual or Marriage Counseling
Faith base, family or individual counseling; Confidential, unlimited and free sessions
Phone: (253) 967-1723 (Call for an Appointment), phone not staffed, leave messageCounseling for Employment; Transition and Retirement
Soldier for Life - Transition Assistance Program (SFL-TAP): We assist wit transition from the military to the Civilian sector. Our team of transition counselors are here to help guide you on your path as a service member transitioning out of the military.
Phone: (253) 967-3258Counseling/ Conflict Resolution - Chaplain Family Life Center
The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help you develop and strengthen your most important relationships in life.
Phone: (253) 967-1723D
Defense Enrollment Eligibility Reporting System (DEERS)
The mission of the DEERS/ID Cards section is to ensure enrollment of all eligible DoD beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS) and to provide Common Access Card (CAC) issuance to Soldiers, Retirees and their family members as well as to Federal Civilian Employees, Contract Employees and all other DoD Uniformed Services beneficiaries. Brigades and Special Troops Battalion S-1 Sections are required to provide DEERS/RAPIDS updates, PIN resets, and CAC production support to all assigned and attached service members. ID Card RAPIDS Appointment Scheduler. This is a web based application that is available to all Military Personnel, Retirees, Family Members and DoD Employees for the convenience of scheduling an appointment online. Visit the site at: https://idco.dmdc.osd.mil/idco/locator
Phone: Main Lewis: (253) 967-5065; McChord Field: (253) 982-9755Dental Care - Fulton Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed).
Phone: Front Desk: (253) 966-9960 or (253) 966-9961Dental Care - Hospital Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed). Oral and Maxillofacial Surgery is only by referral from another dental clinic. Dental specialty or surgical care for Active Service Members only.
Phone: Front Desk: (253) 968-1240 (253) 968-1245 Oral Surgery (253) 968-0962Dental Care - Lefler Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed).
Phone: Front Desk: (253) 967-5271Dental Care - McChord Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed).
Phone: Front Desk: (253) 982-5505 or (253) 982-5506Dental Care - McClung Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed).
Phone: Front Desk: (253) 967-3416; (253) 967-6333, (253) 967-6275Dental Care - Okubo Dental Clinic
Oral healthcare: Dental Exams, Cleaning (Prophylaxis), Preventative Services (Floride, Sealants, Instruction), Tooth Fillings (Restorative), Root Canals (Endodontics), Gum Disease Treatment (Periodontics), Crown & Bridge (as needed), Extractions (Oral Surgery), Removable Dentures (as needed), and referral for complex oral rehabilitation (as needed).
Phone: Front Desk: (253) 967-4989; Appt. Line: (253) 967-4615Dental Care Family Members/Retirees- TRICARE Dental Program
TRICARE Dental Program is a voluntary dental program. You can enroll if you are a: •Family member of an Active Duty Service Member •Family member of a National Guard/Reserve Member •National Guard/Reserve Member who isn’t on active duty or covered by the Transitional Assistance Management Program (TAMP). You get active duty dental benefits if you're on active duty or covered by TAMP.
Phone: CONUS: (844) 653-4061; OCONUS: (844) 653-4060; OCONUS Toll: (717) 888-7400Deputy State Epidemiologist
State Health Department Deputy State Epidemiologist assists the state epidemiologist in providing scientific and epidemiological expertise. The deputy state epidemiologist, serves as an additional subject matter expert resource for public health and epidemiology.
Phone: (206) 418-5500Domestic Violence and Child Abuse (Reporting and Prevention) Family Advocacy Program (FAP)
The Family Advocacy Program (FAP) is committed to strengthening the lives of Service members and Families, and preventing and providing treatment for domestic violence and child abuse and a Safeline.
Phone: 24 hrs: (253) 966-SAFE (7233). Call 911 to report child abuse on/off post. On post you can also call (253) 967-5901. Domestic Violence Intervention and Counseling - Madigan Hospital Family Advocacy Program (FAP)
Serving Active Duty and their family members who are identified as high risk for Domestic Violence. Provide assessment, safety planning, case management and group treatment. Coordinates with Command, law enforcement and Child Protective Services.
Phone: 253-968-4159E
Embedded Behavioral Health (EBH) - 17/555
Counseling services for Soldiers from: 17th Field Artillary Brigade, 5-3 ADA, 1-94 FA, 308 FSB, 555th Engineer Brigade, 864th EN, 555 HHC, 110th CHEM, & 3 ORD, 7ID HQ , 2ID HQ, 189th IN. Outpatient BH assessment and treatment.
Phone: 253-967-8283 Embedded Behavioral Health (EBH) for Active Duty 1/2 SBCT
Counseling services for Soldiers from 1/2 SBCT; Outpatient BH assessment and treatment.
Phone: (253) 966-3640Embedded Behavioral Health (EBH) for Active Duty 2/2 SBCT
Behavioral Health (Active Duty) for 2/2 SBCT Embedded Behavioral Health (EBH)
Phone: (253) 967-1481 Embedded Behavioral Health (EBH) for Active Duty SOF
Counseling services for Soldiers from 1SFG (A), 2/75th RGR, 4/160th SOAR and 5th SFAB. Outpatient BH assessment and treatment.
Phone: (253) 966-6104 Embeded Behavioral Health - Rainier Clinic
Counseling for Soldiers from I CORPS HQ, 593rd ESC HHC, 62nd MED BDE, 42nd MP BDE, 22nd SIG BN, 13th CSSB, 6th CID, 201st EMIB; 16th CAB, Madigan Troop Battalion, WTB Cadre, I2CEWS, AGR, Active Army Reserve, Active National Guard (And any unit not designated to another EBH).
Phone: (253) 968-4851Emergency Relief
The Red Cross conducts and provideds Blood Drives, First Aid, CPR and AED Training, Disaster Relief, Disaster Preparedness, Connect Military Members to their Families.
Phone: (253) 966-3889; (877) 272-7337Employee Assistance Program (EAP)
The EAP is a confidential, one-stop information and referral program for the JBLM DoD civilian population, retirees and family members over the age of 18. EAP is available to assist with: •Short-term counseling/ consultation •Problem solving •Navigating the substance abuse assessment & treatment process •Diversity & the intergenerational workforce •Relationship discord •Other challenges Meeting with EAP does not jeopardize your job — it’s a voluntary program designed to help employees.
Phone: (253) 732-2214Employee Readiness Program (ERP)
The Employment Readiness Program (ERP) assists Families to meet the challenges associated with career planning and job search by providing expert help and resources through a cohesive, standardized employment support program. We provide a full range of information and referral services and assistance in the areas of employment, education and training. Services are designed to give eligible personnel and their Family members the competitive edge necessary to secure employment and include: Expert Help with Resume Assistance, Job Application, Interviewing, Career Transition and Career Counseling. On-line Registration (appointments & classes): https://jblmdhr.timetap.com/#/
Phone: (253) 477-9675Exceptional Family Member Program (EFMP) MAMC / McChord - Enrollments/ Disenrollments
Supports medical side of EFMP program; enrollment/ disenrollment for CONUS and Overseas screening Group Email: [email protected]
Phone: MAMC 253-968-0254/ 253-968-1370 , McChord 253-982 3350 F
Facility Maintenance - Public Works
Plan, maintain, operate and protect the infrastructure, facilities and environment for the Service Members, Civilians, Families, and Retiree Community at Joint Base Lewis-McChord. To include: Chemical Latrines, Custodial Services, Digging Permit, Hazardous Material, Lock & Keys, Recycling Materials, Illegal Dumping, Pest Control and Signs. Please use the following websites to fill out work orders: www.armymaintenance.com
Phone: (253) 967-3191; Work Request: (253) 967-3131 Option #2Family Advocacy - Prevention
The Family Advocacy Program provides a vigorous proactive prevention and education program that coordinates resources, services, education, and training which result in a better quality of life. Promote and improve healthy Family dynamics and interactions. Go to jblmdpfr.timetap.com to sign up for classes.
Phone: 253-967-5901Financial Assistance / Financial Counseling - Financial Readiness Program (FRP)
Provide services and counseling that support commanders in maintaining unit financial readiness to sustain deployments, to counsel and educate Service members and their Families on financial self-sufficiency. This is accomplished through prevention education, one-on-one counseling sessions, and support services. Learning new money management skill sets or improving upon existing money management techniques will enable Service members to become financially independent, which is achieved by living within one’s means, having emergency savings set aside, setting and meeting personal financial goals, and planning for retirement through the use of the Thrift Saving Plan (TSP) or other investment products. To make an appointment visit https://jblmfrp.timetap.com/#/
Phone: (253) 967-1453First Aid Training
The American Red Cross conducts and provideds Blood Drives, First Aid, CPR/BLS and AED Training, Disaster Relief, Disaster Preparedness, Connect Military Members to their Families.
Phone: (253) 966-3889Fitness Centers
Fitness equipment and various fitness classes
Phone: Jensen Fitness Center (253) 967-5975; McChord Fitness Annex (253) 982-6700; McChord Main Fitness Center (253) 982-6707; McVeigh Fitness Center (253) 967-5869; Sheridan Fitness Center (253) 967-4467; Soldiers Field House Fitness Center (253) 967-4467Food Banks - Lewis County
Provides free food for individuals and families in need within Lewis County.
Phone: (360) 330-1519Food Banks - Kitsap County
Provides free food for individuals and families in need within Kitsap County
Phone: Varies, See link for Phone NumberFood Banks - Pierce County
Provides free food for individuals and families in need within Pierce County.
Phone: Varies, See link for Phone NumberFood Banks - Puyallup
Provides free food for individuals and families in need within the following Puyallup zip codes (98352, 98371, 98372, 98373, 98374, 98375, or 98360.). BY APPOINTMENT ONLY. TO GET FOOD YOU MUST SET UP AN APPOINTMENT.
Phone: Appt. Line: (253) 848-5240 (Mon; Tue; Wed; Fri) 1200; PHONE HOURS: 9:00am-12:00pm Monday - FridayFood Banks - Thurston County
Provides free food for individuals and families in need within Thurston County.
Phone: (360) 352-8597Food Banks - Thurston County
Provides free food for individuals and families in need within Thurston County.
Phone: Varies – open pdf and call for more informationFood Banks; Food Assistance
Northwest Harvest's hunger relief is comprised of more than 380 food banks, meal programs and high-need schools as unique as the communities they serve.
Phone: Main Office: (800) 722-6924; To Partner: (206) 923-7490Food Stamps; Food Assistance
Washington Basic Food Program: Food purchasing assistance qualification based on income.
Phone: (877) 501-2233Foster Parent Application and Resources - DEPT. OF SOCIAL & HEALTH SERVICES
Information on foster parenting, resources and training. By becoming a foster parent, you, your neighbors and other community members make it possible for a child to stay in the same school and participate in other regular activities such as sports, church, scouts, and other normal activities.
Phone: 1-888-KIDS-414, 1-888-543-7414 Foster Parent Recruitment - FOSTERING TOGETHER - Seattle's Child
Fostering Together - Military connected foster care information. Fostering Together is dedicated to finding and supporting foster families in Washington. Developed in partnership between the state of Washington and Olive Crest – a national leader in transforming the lives of at-risk children since 1973 – the program aims to ensure safe, loving foster families are available to meet the diverse needs of abused and neglected youth. At Fostering Together, we strive to increase the number of foster families across the state, help families with the licensing process, and provide ongoing support to ensure their success.
Phone: (866) 958- KIDS (5437); (206) 406-2398G
Garbage and Recycle - Lewis and McChord
Refuse & Recycling, Garbage Services. Hazardous Waste disposal Procedures.
Phone: LeMay Garbage: (253) 537-8687; Recycling Coordinator: (253) 966-6444Gate Operations
JBLM is a controlled access installation. Vehicles with an adult, authorized Department of Defense ID cardholder (18 or older) may enter JBLM through any open gate. Vehicles without an adult, authorized DOD ID cardholder (18 or older) present must report to the Visitor Control Center adjacent to either the Lewis Main Liberty Gate (I-5 exit 120) or McChord Field Main Gate (I-5 exit 125) to receive a Temporary Pass. To do this, you must have a valid driver's license, vehicle registration, proof of insurance, and have an adult, authorized DOD sponsor (18 or older) willing to sponsor your base access. Sponsors must be available by phone to complete the pass issuance process. Commercial vehicles will continue to use the McChord Commercial Vehicle Inspection Point (CVIP) for access to McChord Field and Lewis Main. Commercial vehicle access to Lewis North should use the Integrity Gate. When these gates are closed, commercial vehicles process at the Madigan Gate (I-5 exit 122A). JBLM uses Automated Installation Entry (AIE 3) for entry to the installation. Please see website below for further information.
Phone: Lewis Main (253) 967-4794 or McChord Field (253) 982-2119 / (253) 982-3866GO Transit (GO Lewis-McChord)
GO Lewis-MChord provides free transportation on and off post. GO Transit provides FREE service around and off base. Please visit website for additional details.
Phone: (253) 477-3717Grief Counseling
The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help you develop and strengthen your most important relationships in life.
Phone: (253) 967-1723, On Call Duty Chaplian (253) 967-0015H
Health and Wellness - Armed Forces Wellness Center
The Armed Forces Wellness Center helps service members, retirees, their families, and civilian employees build and sustain good health. It empowers them to set their own health goals and achieve them, and addresses lifestyle change in areas that affect both short- and long- term health. Wellness services strive to engage people in their "lifespace" - the places where they live, work, relax and rest. Services are available in the following areas: • Health assessment review • Physical fitness • Healthy nutrition • Stress management • General wellness ducation • Tobacco education
Phone: (253) 966-3757Healthy Nutrition Education, Metabolic Testing, and Weight Management
Education for healthy dieting, resting metabolic rate test, VO2 cardiorespiratory testing, Bod Pod, Health Coaching, Individual Stress Management, Performance Optimization for APFT Prep, nutrition education and Tobacco Cessation.
Phone: (253) 966-3757 or (253) 732-6199Heart Care/ Cardiovascular Health
Cardiology Clinic - Comprehensive cardiovascular care.
Phone: (253) 968-1100/6061/6062; FAX: (253) 968-0100Homeless Shelter Referral
Central point of entry for shelter and housing.
Phone: (253) 383-3056; call 211 for homelessnessHomeschool Services
Washington Homeschool Organization - The Washington Homeschool Organization (WHO) is a statewide, non-profit membership organization. Its mission is to serve the diverse interests of home-based education in Washington State.
Phone: (425) 835-2452Housing Environmental Health Response Registry
U.S. Army Medical Command (MEDCOM) established a Housing Environmental Health Response Registry to address Army Family concerns about Army family housing and related health issues. Information in the Registry will enable MEDCOM to provide you additional information on housing environmental health hazards, assist you in seeking medical care for any housing-related illnesses or concerns, and allow MEDCOM to share your concerns about housing environmental health hazards with Army leadership.
Phone: 1-800-984-8523I
ID / Common Access Cards Lewis Main
Provide Common Access Cards to Service Members, Retirees, Family Members, Federal Employees, Contract Employees and all other DoD Uniformed Service beneficiaries. Please schedule appointment at: https://idco.dmdc.osd.mil/idco/locator
Phone: (253) 967-5065, Please leave a messageID/Common Access Cards
To provide Common Access Cards to Service Members, Retirees, Family Members, Federal Employees, Contract Employees and all other DoD Uniformed Service beneficiaries.
Phone: McChord Field: (253) 982-9646Individual Counseling, Group Therapy
The Psychological Health Intensive Outpatient Program (PHIOP) provides enrolled active duty personnel with group and individual therapy, 3-4 hours per day, every day, for approximately one month. All service members must have a primary behavioral health care provider to be referred. PHIOP has tailored tracks to meet the needs of service members with depression, anxiety, PTSD, and other common behavioral health concerns.
Phone: (253) 968-3339Injury Prevention/ Recovery - Physical Medicine and Rehabilitation
Physical Therapy, Occupational Therapy, Physical Medicine and Chiropractor.
Phone: Clinic (253) 968-3727(, 800) 404-4506 appt line (Referral Needed for appointment)Inpatient Behavioral Health
Serving Active Duty and Active Duty Family Members to provide short-term inpatient psychiatric services. Programs are also available to retirees and their family members on a space available basis
Phone: (253) 968-3071, (253) 968- 3071, and (253) 968-3072Intramural Sports and Fitness Center
Sports, Fitness, Aquatics, Races, Men's Basketball, Softball, Tennis, Dodgeball, Soccer, Volleyball, Bowling, Flag Football, and Races
Phone: (253) 967-6420 or (253) 967-1195, (253) 967-4768J
JBLM Center for Autism Resources, Education and Services (CARES)
The JBLM Center for Autism Resources, Education and Services (CARES) is a joint installation partnership between Madigan Army Medical Center and the JBLM Armed Forces Community Service which focuses on providing patient-centered care for military children with autism and their families. JBLM CARES houses support services such as: occupational, physical and speech therapy, ABA, Exceptional Family Member Program (EFMP) Systems Navigation, CYSS Respite Care and more.
Phone: 253-968-7924JBLM Safety Office
Report unsafe, unhealthy, or hazardous working conditions
Phone: (253) 967-3079Jensen Family Health & Fitness Center
Aerobics Classes, Cardio, Weights.
Phone: Front Desk (253) 967-5975, Facility Manager (253) 966-9867 or Lead Assistant (253) 967-1195L
Labor & Delivery - Madigan
Madigan’s Labor & Delivery provides normal and high risk newborn patient care consisting of 18 adult beds and eight bassinets. There are seven birthing suites, two operating rooms, a six bed Triage/Monitoring area, four antepartum beds and a tub room for labor support. On average, we deliver 180 babies a month. We have a friendly staff of physicians and nurses who are committed to bringing you and your family current, safe and state-of-the-art medical care.
Phone: (253) 968-1535 or (253) 968-1540; Head Nurse: (253) 968-0711Leadership Development
The NCO Academy. Developing the leaders, the backbone of the Army, the Non-Commissioned Officers.
Phone: (253) 967-2015Legal Assistance/ Legal Services
POA, Notary services, wills, referrals
Phone: Main Lewis: (253) 477-1875; McChord Field (253) 982-5513; Madigan Hospital: (253) 968-1525Legal Assistance/ Legal Services - Tacoma Pro Bono
Volunteer legal services upon income qualification. Services include: POA, Notary services, wills, family law, evictions.
Phone: (253) 572-5134 or (253) 272-8871Local Air Quality Information
The U.S. Environmental Protection Agency (EPA) has a tool to communicate the status of local air quality to the public—the Air Quality Index (AQI). The AQI is derived from real-time air pollution measurements taken at monitoring stations throughout the United States. The AQI has three components: a color, a score and a health message recommending protective action based on the level of air pollution. The current AQI for air quality around Joint Base Lewis-McChord can be found on the Army Public Health Center website at the web address below.
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Master Resilience Training (MRT)
Improve communication, strengthen relationships, problem solving
Phone: (253) 968-7642McChord Fitness Annex
Aerobics Classes, Cardio Equipment, Massage Services, TRX, and Family Area. The Health and Wellness Center (HAWC) is located inside of the McChord Fitness Annex.
Phone: (253) 982-6700McChord Library - McCHORD FIELD
Books, children books, internet access, free wireless, fax, copier, DVD/books + CD's, audio, scanner, wifi hotspots, Rokus, 3D printing, crikut machine, mint stamp maker and adobe creative cloud .
Phone: (253) 982-3454McChord Main Fitness Center & Intramural Sports
Outdoor Pool, Basketball / Racquetball Courts, Cardio, and Weights.
Phone: (253) 982-6707McVeigh Sports and Fitness Center
Kimbro Pool, Weights, Cardio Equipment, and Rock Wall. CLOSED THROUGH SEPTEMBER 2022
Phone: Front Desk: (253) 967-5869; Kimbro Pool: (253) 967-5026Medication Disposal - Unwanted / Expired
JBLM offers multiple secure receptacles for the safe disposal of unwanted, unused or expired medications. The blue MedSafe receptacles are located in the Madigan Main Pharmacy Lobby, the McChord Medical Clinic on McChord Field, the Okubo Soldier Centered Medical Home on Lewis North, Winder Clinic, and the Madigan-Puyallup Community Medical Home. Each of these receptacles feature a one-way “drop door” to securely dispose of medications during regular business hours. Accepted medications for disposal in the MedSafe include prescription and over-the counter medicines to include controlled-substance medications, vitamins, medicated lotions/ointments, liquid medication in leak-proof containers, and transdermal skin patches. Items that are not suitable for deposit in the MedSafe are needles (sharps), illegal drugs, aerosol spray cans (to include aerosol inhalers), and chemicals or hazardous waste.
Phone: (253) 968-2586 PharmacyMilitary & Family Life Counselors
Military and Family Life Counselors (MFLCs) are licensed professionals who provide situational, problem-solving consultations anonymously and confidentially. No written records are kept, and it is free to military and family members. They also work hand-in-hand with existing services to provide consulting, education and training support on topics such as: Combat stress and coping strategies; emotional cycle of deployment and reintegration; communication; relationship issues and re-establishing intimacy; anger management/conflict resolution; parenting skills; children's reaction to deployment and reunion
Phone: 253-293-2223 (male counselor), 253-334-8714 (male counselor) or 253-363-6975 (female counselor) Military Caregiver Resource Directory
Designed to help empower military caregivers with information about national-level resources and programs specifically for them. Topics include: helplines, advocacy and benefit information, career transitions and employment, military caregiver support, children’s needs, education and training, financial support, rest and relaxation, and others.
Phone: 877-393-9058Military Caregiver Virtual Forum
Military Caregiver Forums are organized and conducted by specialized counselors who provide non-medical counseling opportunities for military caregivers. At these forums, attendees discuss topics they would like to focus on, such as managing stress, nutrition, financial wellness, and employment, among other topics. The forums aim to reduce stress, provide emotional support, and be a resource for valuable information through guided discussion among military caregivers, allowing them to share practical, accurate, and thorough information based on their personal experiences.
Phone: 877-393-9058Military Lodging,- IHG Hotel - Holiday Inn Rainier Express
IHG Army Hotels in Rainer Inn & Complex (Lewis). Before arriving, please check our Post Access Contact List to ensure you're aware of the most current post access guidelines.
Phone: (235) 964-0211Military Pet Education (MilPetED) Mobile Application
MilPetED is a free application for smartphones and tablets, designed to provide easy access to animal health information, tips and resources for Service Members, beneficiaries, and retirees.
undefinedMobilization and Deployment Readiness Services
Mobilization and Deployment education and support; Support services throughout the deployment cycle. Mobilization and Deployment Program provides professional and timely support to active duty, Reserve and Guard Soldiers and their Family members through individual consultations, workshops, briefings and services developed to enhance mission preparedness and self-reliance throughout the deployment cycle. The Command and/or Family Readiness Group (FRG) may call upon us to tailor a briefing specific to their needs.
Phone: MOB/DEP Specialist: (253) 967-6200; Soldier Readiness Center: (253) 966-5106N
National Resource Directory
The National Resource Directory is one of the largest online collections of government and non-government resources specifically designed for Veterans, service members, their families and caregivers. With a unique collection of more than 16,000 organized and vetted resources, the directory provides information covering a variety of topics, including benefits and compensation, education, homeless assistance, housing and other services.
undefinedNeurocognitive Clinic
Neurocognitive Clinic: Serving Active Duty personnel, Family Members and Military Retirees to provide specialty Neuropsychology Behavioral Health services. Referral Only
Phone: (253) 968-4398New Parent Support
NPSP provides a wide variety of services that include single parenting, past childhood issues, behavioral problems and sibling rivalry
Phone: (253) 967-5901Newcomer Support and Orientation
Relocation Readiness Program: Local maps, local area information, lending closet, orientation Joint Base Lewis-McChord (JBLM) is the Number 1 requested installation, and the JBLM Armed Forces Community Service (AFCS) Relocation Readiness Program (RRP) is a comprehensive program designed to assist Service members and Families with transfers and relocations throughout the tour cycle. Services and programs include workshops, counseling and support, pre-move planning, moving, settling into a new community, and more.
Phone: Main Lewis: (253) 967-3633; McChord Field: (253) 982-2695Nutrition Education and Counseling
Evidenced-based Medical Nutrition Therapy, Performance Optimization (to include Performance Triad), and Health Promotion. Nutrition education and counseling (individual and group), unit classes, health fairs, and community outreach programs.
Phone: Font Desk: (253) 968-0547, APPT Line: (800) 404-4506P
Parent Central Services (CYS Registration)
JBLM Childcare Centers, Family Childcare Providers, and Off Base Childcare Referrals. Affordable quality childcare and activities are provided for children from 4 weeks through 12 years of age.
Phone: (253) 966-2977Parenting Skills
FAP offers Life Skills classes that include stress management, anger control, and parenting. These classes are designed to help Soldiers and Family members develop skills that will benefit them in their daily lives and may help to prevent instances of Family violence. All classes are free. You can self-enroll or you could be referred to classes by the chain of command or health professional.
Phone: CIV: (253) 967-5901 ; 24 Hour Safe-Line: (253) 966-7233Patient Advocacy
Madigan’s Patient Advocate, as part of the Patient Assistance Center, is here to help patients' unresolved needs are met and to ensure our patients are satisfied with their medical care with the utmost dignity and respect our patients deserve.
Phone: (253) 968-1145Pest Control
Pest Control for Premier Military Housing. Public Works provides JBLM with professional pest management services. In this context, a pest is viewed as something which could be a disease vector or harmful to people or property. Submit workorders: www.armymaintenance.com For issues: www.armymaintenace.com/support
Phone: (253) 967-3131, Option #2 for general questions. Pet Grooming, Pet Boarding
Full service pet center: boarding, grooming, day care, boarding, pet vaccinations and pet transportation
Phone: (253) 912-4898 Pregnancy Support
Educate and support pregnant women greater than 20 weeks. They have a Mom's group, breastfeeding class, and OB/GYN Prenatal support.
Phone: Appointment Line: 1-800-404-4506; OB phone number 968-1406 opt 2/3Prescription Refill, Medication, Medicine, Medical Supplies
Madigan Army Medical Center has several pharmacies available on Joint Base Lewis-McChord. These pharmacies are located in Madigan Army Medical Center, on JBLM Lewis Main, JBLM Lewis North, and McChord Field. At all Locations, when picking up prescriptions, you must have a military ID card for all patients’ ages 10 years and older. A photocopy of the patient's ID card may be used to pick up prescriptions.
Phone: Prescription Refill Line (253) 968-2999Problem Solving Counseling - Military & Family Life Counseling Program (MFLC)
Military and Family Life Counselors (MFLC) are licensed professionals who provide situational problem-solving consultations anonymously and confidentiality.
Phone: (253) 293-2223, (253) 363-6975 or for female counselor (253) 213-4038 Psychological Health Intensive Outpatent Program (PHIOP)
Serving Active Duty personnel to provide intensive Behavioral Health treatment.
Phone: (253) 968-3339R
Readjustment Counseling Service
Vet Center staff respect the privacy of all veterans. They hold in the strictest confidence all information disclosed in the counseling process. Start a confidential chat at the VA Crisis Line listed below.
Phone: VA Crisis Line: 800-273-8255; Veterans Affairs: 877-222-8387Religious Counseling
The pastoral counseling team at the Chaplain Family Life Center provides a variety of free services to help you develop and strengthen your most important relationships in life.
Phone: (253) 967-1723; On Call Chaplain (253) 967-0015Religious Support Office
Chaplaincy: Protestant, Lutheran Rite, Traditional, Gospel, Catholic Mass, Confession, Adoration, Islamic Prayer, Buddhist, Jewish, Wiccan, and Latter Day Saints. Locations and phone numbers: Lewis Main Chapel 253-967-2601 Soldier's Chapel 253-967-7151 Evergreen Chapel 253-966-6241 Four Chaplains Memorial Chapel 253-967-1721 Lewis North Chapel 253-966-5959 Madigan Army Medical Center Chapel 253-968-1125 McChord Field Chapel #1, #2 and Chapel Support 253-982-5556
Phone: (253) 967-3718 (Support Office): for immediate need of support and you can't reach your champlain call (253) 967-0015Relocation Assistance, Relocation Services
The Service member & Family Readiness Center was formerly the Airman & Family Readiness Center. Now this center falls under Armed Forces Community Service, with resources for all branches. All AFCS Locations (except the SFAC, which is Army-sponsored) are available to all branches, DoD Civilians and their Families.
Phone: (253) 967-3633 or (253) 966-6338Relocation Assistance, Relocation Services
Relocation Readiness Program: Maps, local area information, lending closet, new orientation and more... The most important thing you can do to ensure a smooth move is to start planning early using the many Relocation Assistance Program services and tools.
Phone: Main Lewis: (253) 967-3633Report Child Abuse - Family Advacocy Program (FAP)
Child Abuse Reporting
Phone: (253) 968-4159Reporting Child Abuse
Child Abuse Reporting
Phone: 1-866-363-4276 END HARM LINEResiliency Training - Families Overcoming Under Stress (FOCUS)
Resiliency Training for military couples: improve communication, problem solving, enhancing mutual support, strategy planning for deployment
Phone: (253) 966-6390Retired Service Office (RSO) Military
Retirement Services Office (RSO): Coordinate, conduct and facilitate detailed periodic Pre-Retirement & Survivor Benefit Plan (SBP) group briefings for all retiring Soldiers (per DA policy, which also strongly encourages family members to attend). Counsel Soldiers & Family members concerning retirement rights, benefits & privileges.
Phone: (253) 966-5882/5883/5884; DSN: (312) 357-5882/5883/5884Retiree Support Services
Pre-Retirement, Survivor Benefit Plans (SBP) group briefings for all retiring soldiers, Counsel Soldiers & Family members concerning retirement rights, benefits & privileges, assist with DD FOR 2656, DD Form 2839; Combat-Related Special Compensation (CRSC), assist with DD Form 2860; Assists Spouses & Un-remarried Former Spouses (URFS) & Annity for Certain Military Surviving Spouses (ACMSS)
Phone: 253-966-5883 or 253-966-5884Risk Reduction
The Risk Reduction Team within the Ready and Resilient Division provides prevention training to supported installation units of Joint Base Lewis-McChord. This training provides insight into warning signs and resources available for treatment when indicated.
Phone: (253) 967-4530S
School Support Services - Child Youth & School Services (CYSS)
Assists families with school issues by providing information, making referrals, educating families, and offering personal support. Interface, educate and coordinate with local school districts. Forge Partnerships in Education to create links between the military and schools. Support family tranisition upon arrival to and departure from JBLM.
Phone: (253) 967-7195Sexual Assault Prevention Response Program (Air Force)
We are on a mission to prevent and respond to sexual assault through a balance of focused education, compassionate advocacy and social justice in order to promote respect and dignity throughout Joint Base Lewis-McChord. SARC/Victim Advocates are certified through the National Organization Victim Assistance (NOVA) in Alexandria, VA. Advocacy Services are confidential. Our clients are protected under Military Rules of Evidence 514. We offer the following non-judgmental support services: - Safety planning - Accompaniment to medical & legal proceedings - Reporting options - Information & Resources
Phone: AIR FORCE: (253) 982-7272; 24/7 JBLM Victim Advocate Hotline (253) 389-8469Sexual Harassment, Assault Response and Prevention (Army)
Sexual Harassment, Assault Response and Prevention (SHARP): Victim centered services and resources; Assistance with medical, legal and criminal justice system. Restricted and unrestricted reporting options for sexual assault. Formal and informal sexual harassment reporting options. SHARP Resource Center for confidentiality.
Phone: CIV: (253) 967-2072; 24-hour Hotline (253) 389-8469Sheridan Sports and Fitness Center
Courts (basketball/volleyball), weights, cardio equipment and co-ed sauna.
Phone: (253) 967-3797; (253) 967-4467Sleep Issues
Pulmonary and Sleep Clinics: This clinic is staffed by subject matter experts who are experienced and certified in various fields including Sleep medicine, Sleep psychology, Respiratory therapy and Patient education.
Phone: Front Desk: (253) 968-3214Sleep Management - Armed Forces Wellness Center
Inside of Nelson Rec Bldg 3168 2ND Division Dr.
Phone: Front Desk: (253) 966-3757Soldiers Field House Sports and Fitness Center
Indoor Pool, Courts, Weights, Saunas, Tennis, Cario Equipment and more.
Phone: (253) 967-4771; (253) 967-5390Special Needs Support - Exceptional Family Member Program (EFMP)
The Military offers enhanced support to Servicemembers who have special needs Family members through the Exceptional Family Member Program (EFMP). Those on active duty enroll in the program when they have a Family member with a physical, emotional, developmental, or intellectual disability requiring specialized services so their needs can be considered in the military assignment process. EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide a comprehensive, coordinated, and multidisciplinary approach for medical, educational and community support services to Families with special needs.
Phone: (253) 967-5797Spiritual Support; Religious Services
Religious services, chaplain contact information, counseling. Counseling services call (253) 967-1723.
Phone: (253) 967-3718; On-Call Duty Chaplain (253) 967-0015Spouse Support Military One Source - online and telephonic services available
As a military spouse, you are part of a strong, proud military community that counts more than five million warriors, family members and caregivers around the world. Whether you are new to the military community or a long-time contributing member, Military OneSource is with you through thick and thin. We help you make sense of the lingo, find jobs and get the most from your benefits.
Phone: 1-800-342-9647State Environmental Health Laboratory
State Environmental Health Laboratory supports statewide environmental health protection monitoring by performing analyses for chemical, microbiological, and radiological testing, biomonitoring of water, wastewater, air, soil, hazardous wastes, and other environmental concerns. Many state environmental health laboratories are associated with that state’s public health laboratory.
Phone: (206) 418-5400State Epidemiologist
State Health Department Lead State Epidemiologist is an appointed primary state epidemiologist, responsible for the identification and response for all health threats that occur within that state. This individual is selected by each state’s primary health official (usually the state health department director), or the state board of health. A state epidemiologist is usually responsible for each state’s infectious disease epidemiology program, often along with many other state health agency programs involved in disease detection and prevention.
Phone: (360) 236-4246 or (360) 236-4580State Public Health Laboratory
State Health Department Laboratory conducts laboratory testing for most all analysis requirements for public health surveillance. This may include monitoring and detection testing for environmental health, food safety, infectious diseases, newborn screening, public health preparedness, radiation safety, and many other tests. State public health laboratories are part of the National Laboratory Network, and respond to novel strains of disease, natural disasters, chemical spills, foodborne outbreaks, and other public health emergencies.
Phone: (206) 418-5437Stress Management - Armed Forces Wellness Center
Helps to set goals and achieve them, address lifestyle changes in areas that affect your short term and long term health. Goal Setting (S.M.A.R.T Goals), Health Assessment Review, How to Prepare For the ACFT, Nutrition (Fueling for Health), Metabolism (Upping your Metabolism Health Coaching Sessions), Individual Stress Management. Exercise Consults- Exercise Prescriptions – Exercising At Home Work Out Plans, Healthy Sleep Habits one on one health coaching session, How to prepare healthy "Meals in Minutes", This is an opportunity for a one on one health coaching sessions. During this time of increased stress, the Armed Forces Wellness Center is here for our beneficiaries and the JBLM community.
Phone: (253) 966-3757Substance Abuse (Active Duty Air Force)
The ADAPT section offers evaluation and treatment for substance related disorders. Services include education on substance misuse, individual therapy and group therapy.
Phone: (253) 982-3685Substance Use Disorder Care Clinic (SUDCC)
Substance Use Disorder Care Clinic, previously Army Substance abuse program Treatment side. See contacts under Behavior Health Services tab for your assigned unit.
Phone: See website for Embedded Behavior Health phone numbers by unitSuicide Prevention and Awareness
OVERVIEW Suicide prevention is a multi-faceted partnership among community agencies, unit leaders and behavioral health system of care.
Phone: CIV: (253) 477-3810 and Suicide Prevention Lifeline (800) 273-8255Survivor Outreach Services
Offers surviving family members access to support, information, and services when they need it and for as long as they need it, after the loss of a loved one.
Phone: 253-966-5047, Toll Free: 1-866-963-2538, T
Tax Center
Electronic federal and state tax returns. Accurately prepare and electronically file federal and state tax returns for Active duty service members, qualifying dependents and military retirees.
Phone: Appointment Line (253) 967-9904 or (253) 967-9941Tobacco Cessation Program - Armed Forces Wellness Center
Those wanting to quit using any form of Tobacco or e-Cigarette device.
Phone: (253)-966-3757 or (253) 732-6199Transportation - GO Lewis-McChord
GO Transit provides FREE service around and off base. Please visit website for additional details.
Phone: (253) 477-3717Transportation Office - Shipping Household Goods
The Joint Personal Property ShippingOffice Northwest (JPPSO NW) is ajoint staffed DoD activity that iscommitted to providing superiorquality traffic management servicesfor the acquisition oftransportation services for themovement and storage of personal property to all services members, DOD Civilians and their families.
Phone: (253) 477-5446Traumatic Brain Injury
Traumatic Brain Injury Clinic: The TBI clinic serves active duty service members who have a history of TBI also retirees and dependents (over the age 18).
Phone: (253) 968-6478; Puget Sound Military Appointement Center 1-800-404-4506V
Veterinary Treatment Facility - McChord Field serving JBLM
Joint Base Lewis-McChord Veterinary Treatment Facility is professionally staffed by Army Veterinary Corps personnel with the primary mission of providing complete veterinary care for all government owned animals. For availability of services or to schedule an appointment please call the number listed below. All pets living on post must be registered with the VTF upon arrival. On-Post Housing may limit the number and breed of pets that can live in on-post housing. Contact on-post housing for more information. Due to our limited manpower and resources, most veterinary emergency cases are best served through a full service civilian veterinary hospital. * MASKS ARE REQUIRED
Phone: 253 982-3954Volunteer Oppotunities
The IVC program embraces all installation volunteer programs, unites all volunteers who support Service Members and Families and formalizes the military’s commitment to volunteerism. Volunteers contribute a broad range of services that enhance and expand the capabilities of military programs and services. Working as teams, paid and volunteer, provide real-life solutions for successful military living.
Phone: (253) 967-2324W
Weight Management - Madigan Nutrition Clinic
The Madigan Nutrition Clinic offers a broad range of nutritional services designed to deliver patient-centeredhealthcare to Joint Base Lewis-McChord active duty service members, families and retirees. The clinic currentlyhas three Registered Dietitians on staff, one of which is a Board Certified Pediatric Dietitian. Our RegisteredDietitians provide evidence-based medical nutrition therapy to active duty service members, families, and retirees.
Phone: (253) 968-0547 Option 2; Puget Sound Military Appointment Center (800) 404-4506Women, Infants & Children (WIC), McChord
WIC serves: - Breastfeeding women up to 1 year after delivery - Children up to age 5 years - Infants - Postpartum women up to 6 months after delivery - Pregnant women
Phone: (253) 982-0210 Wounded Warrior Army Medical Readiness Assistance Program (AMRAP) (Replaced Ombudsman Program)
The Wounded Warrior Ombudsmen serve as a local resource, facilitator, and problem solver for Service Members and their Families. Ombudsmen are located in the Medical Treatment Facility (MTF) and serve as a liaison between MEDCOM, the Soldier and Family member, the MTF commander, and the Warrior in Transition Unit (WTU) commander. The Ombudsman assists WTU and non-WTU Soldiers and their Families with medical related issues. The Wounded Soldier Family Hotline (WSFH) [(800) 984-8523] serves as a 24/7 resource to any beneficiary seeking assistance with a medical issue/concern including wounded, ill, and injured Soldiers, and military Caregivers. Whether you have questions about the Disability Evaluation System process, the VA Caregiver Program, or benefits, the WSFH and Ombudsmen are standing by to assist. If you are not in a community with an Ombudsman, please call the Wounded Soldier and Family Hotline at (800) 984-8523.
Phone: (253) 967-0415, (253) 966-2716 or (253) 967-4324